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All Sales are final. No refunds, exchanges or cancellations are accepted for made-to-order dresses, which includes: ALL Quinceanera Dresses from every designer. 

We are not responsible for sizes or fabric variation. While every attempt is made to standardize these shades, it is technically impossible to guarantee identical color matches throughout the season. We are not responsible for delays in shipping by the manufacturer. Alterations are not included. All merchandise must be picked up and paid in full prior to the wear date stated and prior to leaving our store. Any merchandise not picked up by the wear date will become the property of Ana's Pro Gowns. If Ana's Pro Gowns is unable to order your dress, your payment will be refunded.