All Sales are final. No refunds, exchanges or cancellations are accepted for made-to-order dresses, which includes: ALL Quinceanera Dresses from every designer.
We offer a Flexible Payment Plan for Quinceañera ball gowns! To pay your first deposit, please use Promo Code PaymentPlan at checkout.
To make a monthly payment, please call us at: 972-420-8640 or email us at: firstname.lastname@example.org. Or you can pay off the other half of your balance before we ship out your order or when you pick up in store. It's that easy!
Your 50% first deposit is non-refundable once you've been notified that your item(s) have been ordered via email.
Please note that we'll hold your item(s) for up to 15 days after you have been notified of arrival via email.
You can make payment(s) over the phone, or we can email you an online invoice so you can make your payment(s) securely.
We are not responsible for sizes or fabric variation. While every attempt is made to standardize these shades, it is technically impossible to guarantee identical color matches throughout the season. We are not responsible for delays in shipping by the manufacturer. Alterations are not included. All merchandise must be picked up and paid in full prior to the wear date stated and prior to leaving our store. Any merchandise not picked up by the wear date will become the property of Ana's Pro Gowns. If Ana's Pro Gowns is unable to order your dress, your payment will be refunded.