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Return Policy:  All Sales are final. No refunds, exchanges, or cancellations are accepted for made-to-order dresses, which includes: ALL Quinceanera Dresses from every designer.

Store Policy: We are not responsible for sizes or fabric variation. While every attempt is made to standardize these shades, it is technically impossible to guarantee identical color matches throughout the season. We are not responsible for delays in shipping by the manufacturer. Alterations are not included. All merchandise must be picked up and paid in full before the wear date stated and before leaving our store. Any merchandise not picked up by the wear date will become the property of Ana's Pro Gowns. If Ana's Pro Gowns is unable to order your dress, your payment will be refunded.

Click here for our sizing Chart and Measuring guide!

​Quinceañera and bridal gowns can take 2-10 months to arrive. If your event is in the next 10 months, please contact us to check current ETAs for the gown you want before placing your order! 

quince@anasprogowns.com | 469-993-1066

At Ana's, we offer a Flexible Payment Plan for Quinceañera ball gowns! You can place an order with just 60% down! Just use the Promo code "Payment Plan" at checkout. We are also excited to announce that we now accept payment plans through Sezzle!

• Your 60% first deposit is non-refundable once you've received an order confirmation via email.

• You can make payment(s) over the phone, or we can email you an online invoice so you can make your payment(s) online securely.

• Please note that we'll hold your item(s) for up to 15 days after we notify you of your arrival.

• All Sales are final no refunds, exchanges, or cancellations. 

•  To make a monthly payment, please call us at 469-993-1066 or email us at: quince@anasprogowns.com.